Shipping Information
UPS Ground shipping on all online orders is $5 within the U.S. In-stock items generally arrive between 3-4 business
days from our fulfillment center in Honolulu Hawaii. If you would like
your package rushed, we are happy to do so for an additional charge:
Two-Day Shipping
$10. Orders are typically received within 2-3 business days.
Next-Day Shipping
$20. Orders are typically received within 1-2 business days
Signature Requirement
We strongly recommend you require a signature for delivery as it
protects you in the case of lost, stolen or damaged goods. If you waive
this option, the recipient assumes responsibility upon delivery and
lost, stolen or otherwise damaged goods will not be reimbursed.
Tracking
We mainly ship via UPS. You will receive a tracking email from us when your package ships.
International
We do not offer international shipping at this time.
PO Boxes
Unfortunately, we cannot ship to PO boxes.
Returns & Exchanges
Online Purchases
Splash! Hawaii wants you to be fully satisfied with your online
purchase. We will gladly replace, exchange, or refund your online
purchase, other than items designated as "on sale," within 15 days as
long as the items are in saleable condition with all tags attached.
Credits will be issued based on original payment method, excluding
shipping charges.
To return items purchased online, simply send your items along with
your return receipt and a brief explanation to the address listed below.
It is recommended that you request a tracking number and delivery
confirmation from your shipping provider to ensure the proper delivery
of your return. We cannot issue refunds for lost and unconfirmed return
shipments.
Online Merchandise Returns
Splash! Hawaii
875 Waimanu Street Ste 319
Honolulu, Hawaii 96813
Contact
For further assistance with your order, please contact us.
By Email
splash@splash-hawaii.com
By Phone
877-912-6981