Shipping Information

 

UPS Ground shipping on all online orders is $5 within the U.S.  In-stock items generally arrive between 3-4 business days from our fulfillment center in Honolulu Hawaii. If you would like your package rushed, we are happy to do so for an additional charge:

Two-Day Shipping

$10. Orders are typically received within 2-3 business days.

 

Next-Day Shipping

$20. Orders are typically received within 1-2 business days

 

Signature Requirement

We strongly recommend you require a signature for delivery as it protects you in the case of lost, stolen or damaged goods. If you waive this option, the recipient assumes responsibility upon delivery and lost, stolen or otherwise damaged goods will not be reimbursed.

 

Tracking

We mainly ship via UPS. You will receive a tracking email from us when your package ships.

 

International

We do not offer international shipping at this time.

 

PO Boxes

Unfortunately, we cannot ship to PO boxes.

 

Returns & Exchanges

 

Online Purchases

Splash! Hawaii wants you to be fully satisfied with your online purchase. We will gladly replace, exchange, or refund your online purchase, other than items designated as "on sale," within 15 days as long as the items are in saleable condition with all tags attached. Credits will be issued based on original payment method, excluding shipping charges. 

To return items purchased online, simply send your items along with your return receipt and a brief explanation to the address listed below. It is recommended that you request a tracking number and delivery confirmation from your shipping provider to ensure the proper delivery of your return. We cannot issue refunds for lost and unconfirmed return shipments.

Online Merchandise Returns

Splash! Hawaii

875 Waimanu Street Ste 319

Honolulu, Hawaii  96813

Contact

For further assistance with your order, please contact us.

 

By Email

splash@splash-hawaii.com

 

By Phone

 877-912-6981